FAQ — Frequently Asked Questions

Product, Ordering, & Customer Support

Frequently Asked Questions

We’ve answered the most common questions about our certified nutrition products, ordering process, and customer support. If you can’t find what you need, feel free to contact us!

GM Foods Bahawalpur is committed to your health, safety, and satisfaction.

General Product Questions

Yes. All products are certified by the Pakistan Food Authority and follow hygienic, clinically safe processing standards.
Our Sugar-Free Multigrain Flour and Barley Porridge are doctor-recommended for diabetics and weight-conscious diets. We also offer safe options for gluten-sensitive and IBS users.
Our Sugar-Free Flour is a multigrain blend with high fibre and a low glycemic index, ideal for managing blood sugar levels. Our Pathar Chakki Atta is traditional stone-milled whole wheat flour for everyday use.
Yes. Our Gluten-Free Flour and baking mixes are 100% wheat-free and safe for people with celiac disease, IBS, or non-celiac gluten sensitivity.

Ordering & Shipping

  • WhatsApp: +92 334 7206245Our
  • Daraz Store
  • Website
  • Local retail shops in Bahawalpur, Multan, and more

Yes, we deliver across Pakistan, including urban and rural areas via our Daraz store and courier partners.

  • Local (Bahawalpur): 1-2 working days
  • Rest of Pakistan: 3-5 working days

Shipping cost depends on your location and order weight. Bahawalpur orders may qualify for free or discounted delivery.

Returns & Refunds

Yes, you can return unopened items within 14 days of delivery. Products must be in original condition. Visit our Return Policy for full details.

Contact us via WhatsApp or email. Once we receive the returned product, your refund is processed within 7-14 days.

Packaging, Safety & Storage

All products are sealed in hygienic, moisture-resistant packaging to preserve freshness and safety during transport.

Yes. Each pack is stamped with a manufacturing and expiry date. For best quality, store in a cool, dry place and use within the shelf life printed.

Gluten Free Baking Questions

Yes! We offer Gluten-Free Cake Rusk and Gluten-Free Biscuit Mixes — pre-balanced for home baking without wheat.

Just follow the instructions on the pack. Most mixes require only water, oil, or basic ingredients you already have at home.

👥 STILL HAVE QUESTIONS?

We’re here to help! Contact us directly.

WhatsApp: +92 334 7206245